This past week I went to Nordies… lets be honest here, I think I have been three times in the past week. Two days in a row. I know, I know. Scary, right? It’s just that after the anniversary sale, I had some returns and Samantha’s favorite place to be in the afternoon is in her sling right next to mama-which makes shopping in the afternoon so much easier with the little button! And I think she loves the calming affect of Nordies-the piano player, the ice tea, the cafe, all the pretty clothes, shoes, purses, etc. I know – I’m reaching, but she loves it! So enough about my obsession with Nordies and on to the Jimmy Choo sunglass debacle.
Even more, through this circumstance, like always-I am reminded of the importance of offering solutions. All it would have taken was this sales gal to offer kind words, pull her team together, put on their thinking caps, and not make me feel like such an idiot. After all, it would have saved Nordies the money of my repair and the sanity of one of their valued customers. Would that have been so hard to do? Too much to ask for? Maybe. But, I don’t think so.